cancel
Showing results for 
Search instead for 
Did you mean: 
GAC8 Student
Student
1 0 0 0
Message 1 of 2
110
Flag Post
HP Recommended

Solved!

HP updates/drivers, failing to upload

HP SPECTRE X360 Convertible 13-ap0xxx - DESKTOP-7RCO4N8
Microsoft Windows 10 (64-bit)

Below is the message I get when I try to load HP updates/drivers, thus failing to upload.

Warning:

The driver is not supported on this OS version (10.0.17763).

 

1 REPLY 1
Provost Provost
Provost
9,949 8,790 722 3,233
Message 2 of 2
88
Flag Post
HP Recommended

Solved!

HP updates/drivers, failing to upload

Hello @GAC8 

 

Welcome!

 

You get this message because the driver is not intended for the particular version of Windows 10 you have installed. 10.0.17763 is actually Windows 1809 released about an year ago. Most probably you run this version but the driver you try to install does not support this version of Windows.

 

Which driver you try to install actually and why ?

 

Would you be able to provide more information ?

****  Please, click on the button below to mark this post as an ACCEPTED SOLUTION if it helped you
****  Don't hesitate to hit the THUMB-UP+ button below to say THANKS or give LIKE
I am not employed by HP Inc. **** I express personal opinion only. **** HP Expert **** IT Commodity and Cyber Security professional

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation