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DBHRN
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Message 1 of 2
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Flag Post

HPQ8001

‎07-02-2021 11:58 AM

HP Recommended
Product: HP ProBook 640 G1 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

So while I was looking at the device manager, I see the standard ps/2 keyboard driver there, and when I click it, there's a driver related to HP, which there is ACPI\VEN_HPQ&DEV_8001, ACPI\HPQ8001, and *HPQ8001. Is there any possible drivers and software for those, if there any?, seriously I need help because my keyboard it's not working...

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1 REPLY 1
Paul_Tikkanen
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Message 2 of 2
Flag Post

‎07-02-2021 12:16 PM

HP Recommended

Hi:

 

Yes, there is a Hotkey support driver for that device on your notebook's support page.

 

HP ProBook 640 G1 Notebook PC Software and Driver Downloads | HP® Customer Support

 

This package provides HP Hotkey support for special function keys on supported models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91903.exe

 

 

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