cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
emdubyuh
Level 1
9 6 0 0
Message 1 of 4
233
Flag Post

HPSA install fails, asks to try again as an admin. I'm alreadly logged in as an admin.

HP Recommended
HP Laptop 15-bs1xx
Microsoft Windows 10 (64-bit)

I get notified in the Win 10 system try to download the new version of HPSA. When I download and try to install it, it fails at install and tells me to log in with admin rights. I already am logged in as an admin. Have robooted and retried more than once. No luck.

3 REPLIES 3
banhien
Level 20
Level 20
100,766 39,801 13,084 27,436
Message 2 of 4
Flag Post
HP Recommended

@emdubyuh 

 

Please  try again to

  • right click and
  • select Run as Administrator

even you logon as an Administrator

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
emdubyuh
Author
Level 1
9 6 0 0
Message 3 of 4
Flag Post
HP Recommended

Good idea, but it didn't work. Thanks.

Was this reply helpful? Yes No
emdubyuh
Author
Level 1
9 6 0 0
Message 4 of 4
Flag Post
HP Recommended

Any other ideas? It's really annoying staring at this red exclamation point on the current HPSA icon,

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation