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emdubyuh
Level 1
9 6 0 0
Message 1 of 4
229
Flag Post

HPSA install fails, asks to try again as an admin. I'm alreadly logged in as an admin.

‎06-26-2021 08:27 PM

HP Recommended
Product: HP Laptop 15-bs1xx
Operating System: Microsoft Windows 10 (64-bit)

I get notified in the Win 10 system try to download the new version of HPSA. When I download and try to install it, it fails at install and tells me to log in with admin rights. I already am logged in as an admin. Have robooted and retried more than once. No luck.

Category:
3 REPLIES 3
banhien
Level 20
Level 20
99,996 39,036 12,992 27,296
Message 2 of 4
Flag Post

‎06-26-2021 09:19 PM

HP Recommended

@emdubyuh 

 

Please  try again to

  • right click and
  • select Run as Administrator

even you logon as an Administrator

 

Regards.

BH
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emdubyuh
Author
Level 1
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Message 3 of 4
Flag Post

‎06-26-2021 10:11 PM

HP Recommended

Good idea, but it didn't work. Thanks.

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emdubyuh
Author
Level 1
9 6 0 0
Message 4 of 4
Flag Post

‎07-07-2021 12:51 PM

HP Recommended

Any other ideas? It's really annoying staring at this red exclamation point on the current HPSA icon,

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