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‎10-04-2020 06:12 AM - edited ‎10-04-2020 06:14 AM

HP Recommended
Product: DV7-4151
Operating System: Microsoft Windows 10 (64-bit)

Has anyone got the HP CD-Rom TS-LB23 blue ray player to work in windows 10, I tried everything, countless hours wasted, I downloaded some firmware updates but all say the drive is not compatible.

I have two of these drives they work perfectly in win 7 not recognized in win 10.

NO HP updates to be found, any help is appreciated Bruce

I tried the registry approach and cd-rom driver change didn't help I believe it need s firmware update.

BTW it is listed in disk drives in device manager, not under cd rom drives in win10 no cd rom drive letter.

1 REPLY 1

‎10-07-2020 10:24 AM

HP Recommended

@Bruold

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please refer to this Link: https://support.hp.com/in-en/document/c03315915 and let me know how it goes

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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