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Having problems resetting my laptop

Example: Pavilion
Microsoft Windows 10 (64-bit)

I've had my laptop for over a year now and it was starting to falter a few months back. Now it's decided to lock me out despite using the correct password. I tried to use F11 several times to reset it but it's not giving me the option to. Is there any other way to do it?

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HP Recommended

Having problems resetting my laptop

Thank you for visiting the HP Support Community.


According to the Community's Rules of Participation:


4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.


Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

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