cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
JMatty
New member
1 0 0 0
Message 1 of 2
100
Flag Post
HP Recommended

Having problems resetting my laptop

‎09-26-2019 07:26 PM

Product: Example: Pavilion
Operating System: Microsoft Windows 10 (64-bit)

I've had my laptop for over a year now and it was starting to falter a few months back. Now it's decided to lock me out despite using the correct password. I tried to use F11 several times to reset it but it's not giving me the option to. Is there any other way to do it?

1 REPLY 1
Moderator
Moderator
1,072 1,061 49 100
Message 2 of 2
76
Flag Post
HP Recommended

Having problems resetting my laptop

‎09-26-2019 07:50 PM

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

0 Kudos

Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation