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Locked

‎10-31-2021 03:20 PM

HP Recommended
Product: HP Notebook 2000

I'm having problems with my HP Notebook 2000 Laptop when I power on my laptop and type my password in says wrong password I've tried every password I know it could be and I know its right but it keeps saying wrong password. I go and try to reset the password and it want let me says I need a thumb drive that has a wizard reset password something like that how can I bypass or reset my password so I can get into my laptop cause my grandmother just passed away and I'm needing to get into my laptop to print some of her pictures off for the funeral. Please I need someone's help as soon as possible PLEASE PLEASE AND GOD BLESS!

Category:
1 REPLY 1

‎10-31-2021 03:55 PM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP.
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