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‎01-18-2019 03:52 AM

HP Recommended
Product: HP ProBook 450 G5
Operating System: Microsoft Windows 10 (64-bit)

 

Dear sir or madam. How do you adjust your brightness of your laptop screen? There is a button for you on your keyboard but it does not work, it also does not work through setting

 

 

I hope I hear from you soon

 

Yours sincerely,

Veronique van Zelm

3 REPLIES 3

‎01-18-2019 03:53 AM

HP Recommended

 

Geachte meneer van mevrouw. Hoe pas je je helderheid van je laptopscherm aan? Er is een knop voor je toetsenbord, maar hij werkt niet, hij werkt ook niet via de instelling

 

 

Ik hoop dat ik snel iets van je hoor

 

Hoogachtend,

Veronique van Zelm

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‎01-18-2019 04:07 AM - edited ‎01-18-2019 04:08 AM

HP Recommended

Hello @VeroniquevZelm

 

Welcome to the HP Support Community - English.

 

There should be drivers installed on the computer to be able to control this. 

 

Try these two:

 

https://ftp.hp.com/pub/softpaq/sp84001-84500/sp84426.exe
https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87683.exe

 

After installed them, restart the computer and try again

 

 

Here is general how-to information about the brightness adjustment >> https://www.intowindows.com/4-ways-to-adjust-screen-brightness-in-windows-10/

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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‎01-18-2019 08:35 AM

HP Recommended

@VeroniquevZelm

 

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티


Thank you for your understanding.

I work on behalf of HP
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