cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
73
Flag Post

Help! I can't put my laptop back cover back on

HP Recommended
HP 17-bs068cl
Microsoft Windows 10 (64-bit)

I took the back cover apart to clean my fan. All went well until I tried putting the back cover back on. I can't get the cover on because something is not right on the right side where the fan is. It is causing the lid not to snap down. What am I doing wrong? How do i get the part in the image corrected? I don't know how to get it flat so my back cover can snap back in.Part.jpg

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
27,404 27,358 2,265 3,458
Message 2 of 2
Flag Post
HP Recommended

@PEASEY I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation