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HP 17-bs068cl
Microsoft Windows 10 (64-bit)

I took the back cover apart to clean my fan. All went well until I tried putting the back cover back on. I can't get the cover on because something is not right on the right side where the fan is. It is causing the lid not to snap down. What am I doing wrong? How do i get the part in the image corrected? I don't know how to get it flat so my back cover can snap back in.Part.jpg

1 REPLY 1
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@PEASEY I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee


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