07-09-2019 11:57 AM - last edited on 07-09-2019 12:02 PM by Jacky-D
I'm running into an issue on our EliteBook x360 1030 G2. I assume this will be true on other models as well. Just looking for thoughts short of having to redeploy it after the upgrade is complete.
07-09-2019 12:47 PM
The only suggestion I can offer would be to try a newer version of the HP Hotkey Support software...
126.96.36.199 Sep 11, 2018
07-09-2019 02:36 PM
i recommend using a run-once install via GPO to accomplish this. set up a script to auto-elevate to admin privileges and then in that script should uninstall the old one, suppress reboot and then reinstall. chaining deployments / reboots saves a ton of time. only allow reboot after all actions complete. 🙂 this should complete before logon, so that the user is not having to deal with the installer being in their face.
07-11-2019 02:10 PM
Thanks for your thoughts! I'm thinking a reinstall will be required once completed. I really which these worked just like a normal device where you could import an inf file and also that it would still function after OS upgrades. 😞