Hotkey driver for Zbook 15 G2

[Mariusz_Kaczor]

I can't control the brightness on my laptop (F9, F10). I did a clean installation of win 10 and installed all updates from Windows Update. Hp Driver Assistant shows that all of my drivers are up to date. In device manager, I can't find anything either. Before the clean install of win 10, I had a sp file which I installed manually, but now I can't find it on the internet. The previous system was also win 10.

[ub6424 · Accepted solution]

Sorry to hear that you are having problems ... and I would like to help you.

(1) Update BIOS

HP Notebook System BIOS Update

01.26 Rev.A

14.1 MB

May 8, 2020

Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update.

"

(2) Install/Update

Intel Full Management Engine (ME) Firmware Component

9.1.45.3000 Rev.A

6.3 MB

Aug 20, 2018

Download

HP Hotkey Support

6.2.50.1 Rev.A

50.1 MB

Sep 11, 2018

Download

HP Hotkey Support - UWP

8.0.9.1 Rev.A

63.3 MB

Apr 23, 2020

Download

(3) Reboot and test again ...

(4) The "official" way to control brightness should be the [Fn] + [F9] and [Fn] + [F10] key combinations ...

[Mariusz_Kaczor]

I did everything besides upgrading bios because I don't know bios password (I bought this laptop from second hand). Fn + F9/F10 works, but with 2s delay.

EDIT: I had to update my graphics card driver from Windows Update. 

[ub6424]

It was a great pleasure to help you 

best regards