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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Hotkeys not working and download link broken

Create an account on the HP Community to personalize your profile and ask a question
07-21-2021 02:27 AM
Hello
I need to download "hp software framework" to make my hotkeys work again. But, the link in alert which appears on screen is not working.
Alert says:
Error: HP Software Framework is not installed in the System.
For manual instalation please download and install from the link - ftp://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe
NOTE: Restart system after installation.
07-21-2021 07:28 AM
Hi:
You need to use Internet Explorer to download the file.
When I clicked on the link, it took about 15 seconds for the file to show up to download.
Then I downloaded it.
If you still have issues with downloading the file, I have zipped it up, uploaded it to my Skydrive folder and shared the link to the folder with you below.
https://1drv.ms/u/s!ApMb5dJXSS-Dggen6t_Lt2eggvfZ?e=q7q7ew
Download, unzip and run the file labeled CASL Setup.zip