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‎02-25-2022 08:51 PM - last edited on ‎02-26-2022 10:06 AM by Retired

HP Recommended
Product: HP ENVY x360 Convertible Laptop PC 15-ed1000 IDS Base Model
Operating System: Microsoft Windows 10 (64-bit)

RETURN ADDRESS FOR DEFECTIVE ENVY LAPTOP UNDER WARRANTY PLEASE

Category:
1 REPLY 1

‎02-26-2022 01:34 AM

HP Recommended

@Becker12306 -- you need to contact HP Support, via: http://support.hp.com and fill-in the form, in order to get an RMA ID -- "Return of Materials Authorization" identification from HP.  Then, you'll get the shipping-address of the nearest authorized HP Service Centre, and instructions on how to ship it.  The RMA ID will be used by you & HP to "track" the repair, and to ship the repaired device back to you.

 

 

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