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08-21-2025 04:24 PM - edited 08-21-2025 04:25 PM
So, I contacted Microsoft support, which they weren't any help. They told me to go here, but my warranty is expired and don't feel like paying money to renew. Anyway, I was messing around with my computer, the Wi-Fi card didn't work even after installing the correct drivers through Intel, it said error 45 and that the hardware wasn't connected, so I put a Wi-Fi card in that works. It's connected through the main cable, the aux cable broke. I uninstalled the drivers because the error wouldn't go away, but when I went to install the same drivers from Intel, it says repair instead of install. I clicked repair, and it said success, but there wasn't any driver installed. I was told by the AI assistant that the one from HP will work even though it's for Windows 10; however, I went to install that, nothing happened. I'm trying to wonder if it's easier to just buy a USB Wi-Fi adapter or if there's something else I can do.
Wi-Fi Card Model is: Intel dual band wireless ac 3165
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08-21-2025 05:24 PM
Then you'll have to resort to using a USB dual band wifi adapter.
08-21-2025 04:36 PM - edited 08-21-2025 04:40 PM
Intel quit supporting that model card last year.
These are the last Wi-Fi and Bluetooth drivers Intel released for the Intel dual band wireless AC-3165:
Intel® Wireless Wi-Fi Drivers for Wireless-AC 7265 (Rev. D), 3168 and 3165
Intel® Wireless Bluetooth® Drivers for Wireless-AC 7265 (Rev. D), 3168 and 3165
I'm running W11 24H2 just fine on my PC using those drivers.