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So, I contacted Microsoft support, which they weren't any help. They told me to go here, but my warranty is expired and don't feel like paying money to renew. Anyway, I was messing around with my computer, the Wi-Fi card didn't work even after installing the correct drivers through Intel, it said error 45 and that the hardware wasn't connected, so I put a Wi-Fi card in that works. It's connected through the main cable, the aux cable broke. I uninstalled the drivers because the error wouldn't go away, but when I went to install the same drivers from Intel, it says repair instead of install. I clicked repair, and it said success, but there wasn't any driver installed. I was told by the AI assistant that the one from HP will work even though it's for Windows 10; however, I went to install that, nothing happened. I'm trying to wonder if it's easier to just buy a USB Wi-Fi adapter or if there's something else I can do.

 

Wi-Fi Card Model is: Intel dual band wireless ac 3165

 

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HP Recommended

Then you'll have to resort to using a USB dual band wifi adapter. 

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3 REPLIES 3
HP Recommended

Intel quit supporting that model card last year.

 

These are the last Wi-Fi and Bluetooth drivers Intel released for the  Intel dual band wireless AC-3165:

 

 Intel® Wireless Wi-Fi Drivers for Wireless-AC 7265 (Rev. D), 3168 and 3165

 

Intel® Wireless Bluetooth® Drivers for Wireless-AC 7265 (Rev. D), 3168 and 3165

 

I'm running W11 24H2 just fine on my PC using those drivers.

HP Recommended

None of these worked upon installation.

HP Recommended

Then you'll have to resort to using a USB dual band wifi adapter. 

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