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How can I get a refund?

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I bought my laptop less than 7 months ago. It suddenly stopped working one day. It was always black screen with an message "Boot device not found". The online support staff were unable to fix my laptop. I sent it to repair and I still don't get my computer back after 17 days. I already lost one part time job because of it; and I cannot afford to buy another new laptop. How can I get a refund? So that I can purchase another reliable laptop.

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Sorry, but this is just self-help Community staffed mostly by volunteers and we are not authorized to deal with warranty, service or equipment refund issues.  For these issues, you will need to contact HP Customer Support.


HP International Support:

HP Phone Support:

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I am a volunteer and I do not work for, nor represent, HP
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