cancel
Showing results for 
Search instead for 
Did you mean: 
nothing123
New member
2 0 0 0
Message 1 of 2
86
Flag Post

How can I get a refund?

HP Recommended

I bought my laptop less than 7 months ago. It suddenly stopped working one day. It was always black screen with an message "Boot device not found". The online support staff were unable to fix my laptop. I sent it to repair and I still don't get my computer back after 17 days. I already lost one part time job because of it; and I cannot afford to buy another new laptop. How can I get a refund? So that I can purchase another reliable laptop.

1 REPLY 1
WAWood
Level 16
Level 16
32,571 32,471 2,955 7,258
Message 2 of 2
Flag Post
HP Recommended

@nothing123 


Sorry, but this is just self-help Community staffed mostly by volunteers and we are not authorized to deal with warranty, service or equipment refund issues.  For these issues, you will need to contact HP Customer Support.

 

HP International Support: http://welcome.hp.com/country/w1/en/support.html

HP Phone Support: https://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation