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‎12-06-2019 06:43 PM

HP Recommended
Product: Envy 360
Operating System: Microsoft Windows 10 (64-bit)

I have a backlit keyboard on my HP Envy 360 Laptop, but it times out when not using keyboard. How can I change settings to keep the backlight on?

10 people had the same question
3 REPLIES 3

‎12-07-2019 02:51 AM

HP Recommended

@SGGINOKC 

 

Please use section The backlight stays on for only a few seconds of the following guide


    https://support.hp.com/au-en/document/c01612362


Regards.

BH
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‎12-09-2019 11:13 AM

HP Recommended

I would so like to give you thumbs up for the fast and quick response.  However, I found that link before I posted a message on the board and the link did not help.  When I start my laptop, hitting the f10 button, it brings up a BIOS interface.  I do not see anything pertaining to changing options on the backlit keyboard.  So, am I not able to change the option at all?  My last laptop (a HP) had a backlit keyboard that stayed on all the time and it was so much better.  Please advise.'

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‎01-07-2020 09:51 AM

HP Recommended

Bill, did you even read my post? It didn't fix the problem.

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