How can I set my backlit keyboard light to stay on and not time out?

SGGINOKC · ‎12-06-2019

I have a backlit keyboard on my HP Envy 360 Laptop, but it times out when not using keyboard. How can I change settings to keep the backlight on?

banhien · ‎12-07-2019

@SGGINOKC

Please use section The backlight stays on for only a few seconds of the following guide

https://support.hp.com/au-en/document/c01612362

Regards.

BH
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SGGINOKC · ‎12-09-2019

I would so like to give you thumbs up for the fast and quick response. However, I found that link before I posted a message on the board and the link did not help. When I start my laptop, hitting the f10 button, it brings up a BIOS interface. I do not see anything pertaining to changing options on the backlit keyboard. So, am I not able to change the option at all? My last laptop (a HP) had a backlit keyboard that stayed on all the time and it was so much better. Please advise.'

SGGINOKC · ‎01-07-2020

Bill, did you even read my post? It didn't fix the problem.