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Locked

‎02-12-2023 09:08 PM

HP Recommended
Product: HP Stream - 14-cb171wm

My laptop has blue screen with 000000098 code I bought recovery is but I need boot software for laptop can I use my my notebook to downloadsoftware I need. I paid for warranty in dec. But it is not showing I don't want to sit on phone for hours .

 

Category:
1 REPLY 1

‎02-27-2023 06:18 AM

HP Recommended

@Sctty62 

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community. 

Sandytechy20
I am an HP Employee

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