How can i know of hp is making my order?

[Fernxn]

Hi, first time ordering.

i made an order on 3/5/2020, i received the "de received your order" email.

Few hours later I received the "regarding your recent order with hp" email that says "The order has not yet been processed and we would like to assist you with getting your order confirmed." And ask me to call them back, I did.

And I don't know if my order is yet confirmed, or what.

I can only see the time line with the numbers (1)order received (2) to assemble (3)...

And is stuck on 1 and I haven't received another email of the order status, which they claimed they'll send.

Somebody knows what I'm supposed to expect? Or tell me how the process is made?

[Dragon-Fur]

@Fernxn 

Edit - Correct grammar / spelling error

I have asked that someone take a look for you.

Should there be a response, the moderator / agent will post back here before using other methods to contact you.

Stay alert and do not contact someone jumping in with an 800 number.  LIke other communities and forums, we have been infested; controlling the vermin is an ongoing process.

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

[Echo_Lake]

@Fernxn
Thank you for posting on HP Support Community.

As we have limited support boundaries in the support community as of now. I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.