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HP Recommended
OMEN 17.3 inch Gaming Laptop PC 17-db0000 (9A9W0AV)

I am not able to enter the symbol > on my keyboard.It is printed on the L key. I have tried all combinations with Shift, Ctrl, Win, Fn Alt, Alt Gr. Nothing works. Is HP selling laptops without a > key?


2025-01-15 13.36.13.jpg

1 REPLY 1
HP Recommended

Hi @Stefan127,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

It can be frustrating not being able to type a key that's clearly labeled. On a German keyboard layout, the > symbol is usually typed using the Shift key combined with the < key, which is located to the left of the Y key (and below the Esc key).

 

Here are some steps you can follow to troubleshoot and resolve the issue:


Verify the Key Combination

  • On a German keyboard:
    • The > symbol is typed using Shift + < key.
    • The < key is typically located in the top-left corner, between the Shift and Y keys.

Check the Keyboard Layout Settings

  • If the key combination isn't working, your keyboard layout might be incorrectly set to something other than "German (DE)" in Windows:
    1. Press Win + Space to toggle through installed keyboard layouts.
    2. Go to SettingsTime & LanguageLanguagePreferred Languages.
    3. Ensure the layout is set to "German (DE)" and not a different variant like "US" or "UK".

Test the Keyboard in a Keyboard Tester

  • Visit an online keyboard tester (search "online keyboard tester") and press the < key. If it doesn't register, there could be a hardware issue.

Use an Alternative Method

If the key is physically malfunctioning, you can use an alternative input method until it is repaired:

  • Character Map:
    1. Press Win + R, type charmap, and press Enter.
    2. Search for the > symbol, select it, and copy it.
  • Alt Code:
    • Hold Alt, type 062 on the numeric keypad, and release Alt to type >.
  • On-Screen Keyboard:
    1. Press Win + Ctrl + O to open the On-Screen Keyboard.
    2. Use it to type the > symbol.

Update or Reset Keyboard Drivers

  • Go to Device ManagerKeyboards → Right-click your keyboard → Select Update Driver.
  • If updating doesn't help, uninstall the driver and restart your laptop to let Windows reinstall it automatically.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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