• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

How do I charge my Pavilion 14-dv0000 laptop with a power bank? I bought a power bank with Output characteristics: Type-C/PD 9V=2.25 A / 12V=1.5A , quick charge 3.0 , capacity; 80,000 mAh., 66W. I connected it to a laptop using USB 3.1 Type-C,60W, the laptop is charged only when turned off, and I need it to be turned on. Please, help me

1 REPLY 1
HP Recommended

@Tasha14Ts wrote:

.., the laptop is charged only when turned off, and I need it to be turned on. Please, help me


@Tasha14Ts 

 

That means the charger is too weak. How do you work out Type-C/PD 9V=2.25 A / 12V=1.5A = 66W ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.