• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is how to use Windows Security to Protect HP PCs Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-09-2020 12:46 PM

HP Recommended
Product: HP H14 Pavilion laptop
Operating System: Microsoft Windows 10 (64-bit)

It can with the link installed, but somehow my husband must have deleted it when he was setting up the laptop. He wanted to surprise me before I got home. 🙂 I had to reinstall HP Support Assistant today because it would not function, but frankly, I don't know whether that was the problem or not. I don't think so because I saw the pop up and clicked away from it right after I started using this computer and never could find it again. Sigh.  I really need to chat with someone from HP to get the link. Since the purpose of the 100 GB of Dro[box storage is to automatically save everything I create in Microsoft 365, my current 5 GB would max out pretty quickly. Can anyone tell me how to access the Chat feature on the HP website? The link may still be on my computer, but I don't have a clue how to find and activate it.  SAM

 

SAM

1 REPLY 1

‎11-09-2020 01:49 PM

HP Recommended

@OnHotH2o 

 

You can use Purchase Now from the following link

 

              https://www.dropbox.com/business/landing-t61fl?_tk=paid_sem_goog_biz_b&_camp=1018334801&_kw=dropbox|...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.