How do I get Microsoft Office free for 1 year?

[Frustrated-777]

I just purchased an HP Stream 14 in Windows laptop Intel Processor N4120 4G and it is supposed to have one year of Microsoft office.  However when I went to set it up it only gave me 5 days.  I need to know at this point what to do.  I did not accept that agreement because that is not what the purchase agreement was.  What do I need to do or just return this laptop.  It really does not have the best processing speed either. 

[zoey7886]

@Frustrated-777, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Microsoft Office! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your new HP Stream 14 laptop is supposed to include a 1-year Microsoft Office subscription but it only offered you a 5-day trial, there are steps you can follow to resolve this issue:

Steps to Activate Your 1-Year Microsoft Office Subscription:

Check the HP Documentations or Packaging:

• The subscription should come with a product key or an activation code in the form of a card inside the laptop box or in the packaging materials.

Pre-Installed Office Application:

• Open any Office app (like Word or Excel) pre-installed on your HP Stream 14.
• Sign in using your Microsoft account. If you don’t have one, you can create one for free.
• Follow the prompts to activate Office. You might be asked to enter the product key provided.

HP Support Assistant:

• Use the HP Support Assistant software pre-installed on your device to check for any specific instructions or steps specific to your model.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,