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‎07-21-2025 08:14 PM

HP Recommended
Product: HP Notebook - 15t-da200 CTO

I purchased my HP Laptop in 2020 with Windows 10, and pre-installed Microsoft Office Home and Student 2019.  Last week, my hard drive failed.  The tech replaced it, but could not recover the data.  I tried going to my Microsoft account, and it shows my laptop but I can't re-download Office.  I went to my HP account, and there's no information there on how to re-download the Office software (no Keycode or anything).  I paid for it.  How do I get it back on my computer?

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