• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Microsoft Windows 10 (64-bit)

I've been given a laptop and I would like to put the laptop in my name, for warranty purposes.

 

How would I go about doing this?

6 REPLIES 6
HP Recommended

@Chripper 

I don't think that is possible because I believe the warranty can not be transferred.

 

But, you will have to verify this by contacting HP Customer Support directly.

 

HP International Support: http://welcome.hp.com/country/w1/en/support.html

HP Phone Support: https://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Thanks for that, but surely that cannot be true. If a person buys a laptop, and it's still within the parameters of the warranty, surely the new owner of the laptop also has jurisdiction over the warranty.

 

Do you know if HP if email support?

 

If they don't have email support then probably think twice about sticking with HP.

HP Recommended

@Chripper 

You're asking a specific warrant\y questions and warranties are not generalized like that.  Some warranties transfer; some do not. 

 

We can not provide definitive answers for warranty questions which is why I directed you to HP Customer Support.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Does HP have an email address?

HP Recommended

NO -- i already provided you the contact links.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

What's with capital letters in "no"? I asked you that question twice, and you only answered it once. If anyone should've capitalised their words, it be I.

 

Yes. You linked me to a place where I was before I even joined. It's useless. It's all AI agents and nothing more.

 

What kind of a company in 2020 doesn't have email support. lol. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.