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- How do I update the HP diagnostic program when it indicates ...

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06-27-2025 03:20 PM
Going into the HP Diagnostics, a message says to update the Diagnostics progam, and an address is given for updating. hp.com/go/techcenter/PCDiags. Going to that address there is nothing related to updating. I installed the diagnostic again figuring it would update and still the same message in the diagnostic program.
06-29-2025 08:27 AM
@jhald24, Welcome to the HP Support Community! We're stoked to have you on board!
To help us get started on resolving your issue, could you please share your HP unit's product number with us?
Need help finding your product number? We've got you covered! Check out this handy guide: Click here
We're looking forward to helping you get back up and running!
Regards,
Garp_Senchau
I am an HP Employee
06-30-2025 02:14 PM
Hi,
I was finally able to figure it out the next day. It's one of those things, I guess if you already know where to look it's obvious.. but if you don't know, it not obvious.
It's the way so much tech and sites are designed... by the people who know it like the back of their hand, not anyone else.
But thanks for the reply.