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Locked

‎08-26-2019 10:40 AM - last edited on ‎08-26-2019 10:52 AM by Retired

HP Recommended
Product: hp envy x360 convertible
Operating System: Microsoft Windows 10 (64-bit)

I have a hp x360 convertable laptop i bought 3years ago brand new i have never set a bios password before, but three days ago i got an enter the administrator password or power on password window, and i have no idea of the password. Please help me on this.

hp envy x360 convertible.

Model: 15-aq018ca

SN#: [edited]

ProdID: W7D52UA#ABL

System disabled:  [i 19021475]

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-26-2019 10:52 AM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP

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1 REPLY 1

‎08-26-2019 10:52 AM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP
Was this reply helpful? Yes No
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