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Rene95
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Message 1 of 2
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How to activate Windows 10 on a new computer that was supposed to have Windows 10?

HP Recommended
HP Laptop PC 15s-fq2000
Microsoft Windows 10 (64-bit)

I need steps to activate Windows 10 on my new computer that was suppose to have Windows 10 already installed.

1 REPLY 1
WAWood
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Message 2 of 2
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HP Recommended

@Rene95 

According to the HP specs for your model, it should have come with Windows 10 S mode.  

 

The activation key is embedded into the firmware of the motherboard, but the problem with S Mode is that you can not install and run anything that is not on the Windows Store, so we can not provide a working utility to find your product key.

 

If it is indeed NOT activated, then you should return it to HP and demand a replacement.



I am a volunteer and I do not work for, nor represent, HP
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