• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Laptop PC 15s-fq2000 (2D119AV)
Microsoft Windows 11

I would like to know how to add a Desktop Shortcut Icon to my Windows 11 Desktop for your HP Support Assistant software program.

 

I know that it is possible to add it to the Task Bar and the Start Menu. But instead, I would like to add a short-cut to the Desk Top (for space purposes).

 

I was able to change ownership of the folder where the program resides (Programs/WindowsApps) to myself (Admin), so I could then view the folder where the program is located. However, all the short cuts I created, for all the application files I could find in the folder for HP Support Assistant did not work.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

This video explains how to do it and it worked for me.

https://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HP-Support-Assistant-Icon/td-p/8260607

 

If there is a problem running it you may need to undo the folder permission changes you made. 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

3 REPLIES 3
HP Recommended

This video explains how to do it and it worked for me.

https://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HP-Support-Assistant-Icon/td-p/8260607

 

If there is a problem running it you may need to undo the folder permission changes you made. 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

Yes! Thanks so much for your help. I was trying for days and days to figure it out on my own. 

 

What a simple solution: Just find the App in the list of apps from the start menu, and then just drag it to the desktop. Voila! 🙂

HP Recommended

PS: One of the reasons it took so long to reply was that i was having difficulties COMPLETELY restoring the folder to the default settings. Numerous variations came up, but none of my original attempts completely restored back to factory settings. However, the following set of command lines seems to have fixed it so I no longer have access to the folder anymore: https://www.winhelponline.com/blog/windowsapps-folder-restore-default-permissions/?expand_article=1

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.