How to download replacement Windows 7 Premium oa 64bit media

[Garricksr]

Hello

I have been searching all for a phone number to contact HP support to find out where I can either be sent or download a replacement Windows 7 premium oa 64bit iso file or disk.  I am repairing a clients laptop (HP Pavilion dv7-4077cl Entertainment Notebook PC).  The hard drive is bad and the System restore via the F11 key failed after 99% complete.

The client has the windows & product code on the laptop, we just need the Windows 7 premium 64bit  iso and or disk to install the OS on a new hard disk.

If someone can advise it would be greatly appreciated.

Regards,

Garrick

[Paul_Tikkanen · Accepted solution]

Hi:

HP does not offer operating system files for download, nor do they sell recovery media for that model anymore.

This third party website still has them for sale.

http://www.computersurgeons.com/p-21101-windows-7-64b-recovery-kit-614702-001-for-hp-pavilion-entert...

This site claims to have genuine, unadulterated W7 ISO files for download...
 
https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool
 
Click on the link labeled Windows ISO Downloader.exe
 
You can use either the:
 
 Win 7 Home SP1 or the (Retail version, but the  OEM key on your PC's case will work with it)
 
 Win 7 Home SP1 COEM (This version would be for what HP would have used--System Builder)
 
N is for European Union (EU) countries.
 
K is for South Korean markets.
 
Then you can use this tool to transfer the file to a 4 GB USB flash drive or a DVD.
 
https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool
 
Then go to your notebook's support page to install the drivers and available software for it.

[Garricksr]

Thank you very.

This was very helpful.

Garrick

[Paul_Tikkanen]

You're very welcome, Garrick.