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Garricksr
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Message 1 of 4
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Solved!

How to download replacement Windows 7 Premium oa 64bit media

HP Recommended
Pavilion dv7 notebook
Microsoft Windows 7 (64-bit)

Hello

I have been searching all for a phone number to contact HP support to find out where I can either be sent or download a replacement Windows 7 premium oa 64bit iso file or disk.  I am repairing a clients laptop (HP Pavilion dv7-4077cl Entertainment Notebook PC).  The hard drive is bad and the System restore via the F11 key failed after 99% complete.

 

The client has the windows & product code on the laptop, we just need the Windows 7 premium 64bit  iso and or disk to install the OS on a new hard disk.

 

If someone can advise it would be greatly appreciated.

 

Regards,

 

Garrick

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
145,141 68,702 22,855 35,037
Message 2 of 4
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HP Recommended

Hi:

 

HP does not offer operating system files for download, nor do they sell recovery media for that model anymore.

 

This third party website still has them for sale.

 

http://www.computersurgeons.com/p-21101-windows-7-64b-recovery-kit-614702-001-for-hp-pavilion-entert...

 

This site claims to have genuine, unadulterated W7 ISO files for download...
 
https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool
 
Click on the link labeled Windows ISO Downloader.exe
 
You can use either the:
 
 Win 7 Home SP1 or the (Retail version, but the  OEM key on your PC's case will work with it)
 
 Win 7 Home SP1 COEM (This version would be for what HP would have used--System Builder)
 
N is for European Union (EU) countries.
 
K is for South Korean markets.
 
Then you can use this tool to transfer the file to a 4 GB USB flash drive or a DVD.
 
https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool
 
Then go to your notebook's support page to install the drivers and available software for it.

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3 REPLIES 3
Paul_Tikkanen
Level 21
Level 21
145,141 68,702 22,855 35,037
Message 2 of 4
Flag Post
HP Recommended

Hi:

 

HP does not offer operating system files for download, nor do they sell recovery media for that model anymore.

 

This third party website still has them for sale.

 

http://www.computersurgeons.com/p-21101-windows-7-64b-recovery-kit-614702-001-for-hp-pavilion-entert...

 

This site claims to have genuine, unadulterated W7 ISO files for download...
 
https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool
 
Click on the link labeled Windows ISO Downloader.exe
 
You can use either the:
 
 Win 7 Home SP1 or the (Retail version, but the  OEM key on your PC's case will work with it)
 
 Win 7 Home SP1 COEM (This version would be for what HP would have used--System Builder)
 
N is for European Union (EU) countries.
 
K is for South Korean markets.
 
Then you can use this tool to transfer the file to a 4 GB USB flash drive or a DVD.
 
https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool
 
Then go to your notebook's support page to install the drivers and available software for it.

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Garricksr
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Message 3 of 4
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HP Recommended

Thank you very.

 

This was very helpful.

 

Garrick

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Paul_Tikkanen
Level 21
Level 21
145,141 68,702 22,855 35,037
Message 4 of 4
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HP Recommended

You're very welcome, Garrick.

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