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‎08-17-2020 11:13 AM

HP Recommended
Product: HP Notebook - 14s-dk0115au
Operating System: Microsoft Windows 10 (64-bit)

Hi all,

Recently unchecked something on  HP System Information app ( dont remember what), but now can't bring it back with fn+esc keys.

On my other laptop 15-P231AX , I remember to just install again HP system event utility app that available on its download page, but weirdly there's no such app for 14s-dk0115au,

Any help to solve this problem? 

Thanks 🙂

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-20-2020 08:48 AM

HP Recommended

@wawansaja

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please ensure the the Notebook has the latest BIOS. Link: https://ftp.hp.com/pub/softpaq/sp87001-87500/sp87479.exe

 

Also download the System Event Utility from this Link: https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71716.exe

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎08-20-2020 08:48 AM

HP Recommended

@wawansaja

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please ensure the the Notebook has the latest BIOS. Link: https://ftp.hp.com/pub/softpaq/sp87001-87500/sp87479.exe

 

Also download the System Event Utility from this Link: https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71716.exe

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No

‎08-20-2020 10:41 AM

HP Recommended

thanks a lot..

 

Was this reply helpful? Yes No

‎08-20-2020 11:04 AM

HP Recommended

@wawansaja

 

Drop us a message anytime you need help

 

Thank you

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
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