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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- How to enable xmp and tpm on my HP pavilion Gaming -15-ec002...

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07-17-2022 05:05 PM
1. I bought a new pair of 32Gb (2x16) DDR4 3200mhz for my laptop and when I installed it's capped at 2400 so how do I enable XMP for that?
2. Altho My CPU (3750H) is on the supported CPU list for Windows 11 but when I try to install it, it gives me a TPM error.
07-17-2022 05:52 PM - edited 07-17-2022 05:53 PM
Hi:
You cannot enable XMP in the BIOS and the reason the memory is running at 2400 MHz is because that is the fastest speed your notebook's processor can run the memory at.
AMD Ryzen™ 7 3750H Mobile Processor | AMD
The other problem regarding TPM is like that for every 15-ec0xxx notebook.
Your notebook has a firmware based (fTPM) TPM 2.0 device and for some reason Windows does not recognize firmware based TPM devices as 'true' TPM 2.0 security devices.
Your only option to install W11 until if and when Microsoft ever fixes the bug is to use one of the several W11 hardware check bypass methods to upgrade to W11.
I found this method to be the easiest way to do that...
https://dongknows.com/steps-for-windows-11-upgrade-on-unsupported-hardware/
Before upgrading to W11, I recommend that you make a system image of your current W10 installation prior to updating to W11, so you can easily reinstall W10 in the future. I used the free Macrium Reflect software to do that, under the Backup at Home section.
Along with the system image, make sure you create the bootable DVD or USB rescue drive you boot from to access the system image stored on your portable hard drive.