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weatheralex1
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Message 1 of 2
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Flag Post

How to fix HP 15-f033wm Notebook PC (ENERGY STAR) ram issues.

‎06-03-2021 04:12 PM - edited ‎06-03-2021 05:31 PM

HP Recommended
Product: HP 15-f033wm Notebook PC (ENERGY STAR)
Operating System: Microsoft Windows 8.1 (64-bit)

How do I fix this??? The ram slot is screwed up. I have tried duck taping it... But it wont stay. one side of the slot semi works. I broke the metal piece on one side keeping the ram in. The ram is good. What should I do to fix this?

 

UPDATE: THE OTHER SIDE WITH THE METAL IS NOW BROKE

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎06-06-2021 07:29 AM

HP Recommended

@weatheralex1, Welcome to the HP Support Community!

 

I understand the RAM slot on the Motherboard is damaged.

 

As this is a hardware issue, please reach out to the HP Technical Support team in your region regarding the service/replacement options.

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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