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‎08-25-2020 11:10 AM

HP Recommended
Product: du15s 2040tu
Operating System: Microsoft Windows 10 (64-bit)

I recently bought HP du15s 2040tu laptop, it has an inbuilt HP truevision camera which is supposed to be 720p but the images and videos are blurry. I changed the quality of video to 720p but the video was still blurry, I did everything in camera settings but the quality is not improving. Please help me with this problem. Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-25-2020 03:47 PM

HP Recommended

@YajvinG 

 

It works like millions of cameras, it needs more light. Please give more light to objects.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎08-25-2020 03:47 PM

HP Recommended

@YajvinG 

 

It works like millions of cameras, it needs more light. Please give more light to objects.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎08-25-2020 07:44 PM

HP Recommended

But it didn't improve the images or videos. It has less pixels which makes it not clear and sharp and I see a lot of white dots.

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