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‎02-07-2021 04:23 PM

HP Recommended
Product: HP Notebook
Operating System: Microsoft Windows 10 (64-bit)

Hello, how can I increase disk space on a HP Notebook Model 14-an012nr? It has 27.8 GB of space.  It cannot keep up with installs so it's been awhile since Windows 10 has had updates. I use a flash drive but it does not help. I have tried to delete as much as I could of programs that I may not use but it does not increase space but there are some I leave alone as I do not want it to affect the computer operation. It says it has around 750 mb of free space of 27.8 GB. Anyway how can I increase the space or will it be better to buy a new computer?

 

Can you show me specifically how I can increase disk space? What I could try?

 

Thank you.

5 REPLIES 5

‎02-07-2021 04:40 PM

HP Recommended

Hi:

 

See if the information I provided in this discussion at the link below is of help to you...

 

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Not-enough-disk-space-0n-Stream...

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‎02-17-2021 05:22 PM

HP Recommended

Hello, I read through your posts, but I don't see how any of them will help. I have tried the flash drive and it gets stuck and the program does nothing but stay still, so that doesn't work.

 

I cannot install an app to clean the disk space, so that won't work until I can clean up disk space. I can't even install windows updates.  

 

I have tried compressing and deleting files but it still will not clean up enough space.

 

Can you guide me on what to do next?

 

I am sorry it took me some time to really sit down and try to understand your posts. Bear with me.  

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‎02-17-2021 05:39 PM

HP Recommended

Unfortunately, I wouldn't be able to help you better understand what I had posted in the link.

 

My guidance was to clean install W10 and that will give you a fresh start.

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‎02-17-2021 05:43 PM

HP Recommended

@CreamySmoothie 

You do not have to install an app to clean the disk space -- although those will help.

 

Both of these use apps already built into Windows:

http://www.tenforums.com/tutorials/3012-disk-cleanup-open-use-windows-10-a.html
http://winaero.com/blog/how-to-clean-up-winsxs-folder-in-windows-10/



I am a volunteer and I do not work for, nor represent, HP
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‎02-18-2021 07:05 PM

HP Recommended

I have clicked on every file shown and deleted. I bet some of them are new but since I have not had new updates in awhile, then I may not have some of them shown like system compression.

 

I used an empty USB and it doesn't help install.  The bar stays at 0% and doesn't budge. So frustrating.

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