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Honor Student
Posts: 2
Member Since: ‎10-05-2009
Message 1 of 21 (40,652 Views)

How to know if my laptop is a refurbished product?

Hi,

I have a question for you, I just buy a HP laptops, in August. I tried to register to Windows 7 upgrade program. But the tool, to check if it is available for this upgrade, does not validate my laptop, it says that the laptop does not have eligibility for the program.

I need to know how I can check, if my laptop is or not a refurbished product? I payed as a new product. Because, if I not use the tool, and I submit the product  number and serial number, the page tells me that the product number is wrong.

Please, how can I check if my laptop is a refurbished product?

Regards,

Israel.
Teacher
Posts: 74
Member Since: ‎11-17-2008
Message 2 of 21 (40,631 Views)

Re: How to know if my laptop is a refurbished product?

Hi,

 

 

If u have an additiona R at the end of the product number (for Eg: NB234UA#ABA is the product for new notebook and NB234UAR#ABA is the product number for a refurbished notebook.  If KS453AV#ABA is the product for new notebook Then KS453AVR#ABA will be teh product number of refurbished notebook)..

 

So if you have an additional R in the product number, it means it is a Refurbished notebook.

If not its a New notebook.

 

Regards,

 

Mohammed Mukrams


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Honor Student
Posts: 2
Member Since: ‎10-05-2009
Message 3 of 21 (40,612 Views)

Re: How to know if my laptop is a refurbished product?

HI,

 

Thank you for your reply. It was realy helpful.

Regards,

Israel.

Tutor
Posts: 6
Member Since: ‎08-14-2013
Message 4 of 21 (31,231 Views)

Re: How to know if my laptop is a refurbished product?

Aslam o Alaikum bro Mukarm please explain from where can i get my product number...

 

 

Professor
Posts: 1,013
Member Since: ‎02-02-2012
Message 5 of 21 (31,221 Views)

Re: How to know if my laptop is a refurbished product?

[ Edited ]

Qawish, Wa alaykumu s-salam. There are a few different ways to find your product number, for example locating the service tag on the bottom of your notebook. Please use the document How Do I Find My Model Number or Product Number to find the product number of your notebook.

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Tutor
Posts: 6
Member Since: ‎08-14-2013
Message 6 of 21 (31,016 Views)

Re: How to know if my laptop is a refurbished product?

thanks for help,,,

But there is one thing that make me confused..

when i removed the battry there is no additional R

but when i check from system information there is addtional R(i am checking by these words type in the Run box Msinfo32) 

i am using windows 8 but when i press Fn+Esc these keys not working for me 

 

sorry for poor English

Student
Posts: 1
Member Since: ‎10-14-2013
Message 7 of 21 (30,281 Views)

Re: How to know if my laptop is a refurbished product?

please house am a Nigerian, i wanna buy a hp laptop, how and where can i get it? where in Nigeria do they have outlets?? i need mail address and phone contacts... reply a.s.a.p
Student
Posts: 1
Member Since: ‎12-03-2013
Message 8 of 21 (29,680 Views)

Re: How to know if my laptop is a refurbished product?

buenos dias, 

 

como se si mi computador es "refurbished"?

 

muchas gracias

Student
Posts: 1
Member Since: ‎12-15-2013
Message 9 of 21 (29,491 Views)

Re: How to know if my laptop is a refurbished product?

I am confused my laptop product number not contain additional R. But there is use of screw down the laptop ... i dont know what is happened to it but i purchased it from a shop new .... 
Sorry for RIP English .

I dont know English please tell me what should i can do???
Please Reply..................... Smiley Sad

Tutor
Posts: 6
Member Since: ‎08-14-2013
Message 10 of 21 (29,487 Views)

Re: How to know if my laptop is a refurbished product?

Okay bro dont worry about it...lets check now by type these words in Run box MSinfo32

if you have to see addition R in the product number then this is a Refurbished product...

 

Just tell me what portion of your laptop you think open....

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