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- Notebooks
- Notebook Software and How To Questions
- Re: How to know whether pen included in laptop or not?

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07-13-2020 06:32 AM - edited 07-13-2020 06:35 AM
Hello friends,
How to know whether the touch pen is included or not in my Laptop?
I bought it 2.5 years back and I didn't receive a pen with it but my friend bought the same 1 year back but he received the pen with laptop.
Product Name:- HP Pavilion x360 Convertible 14-ba04ne
Product Number:- 1VJ94EA#ABV
Thanks in advance for your support...
07-15-2020 09:07 AM
As per the Service Guide: http://h10032.www1.hp.com/ctg/Manual/c06172090, this model does support Active Stylus
But as per the User Guide: http://h10032.www1.hp.com/ctg/Manual/c06172090 and Product Specs: https://support.hp.com/in-en/document/c05529630, there are no mentions of stylus or Active Pen
This means the Pen does not go along with the Notebook by default since it is an additional accessory.
Since you purchased your Notebook 2.5 years back, could be at that time this Model was not being shipped with the Stylus
Thank you
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KrazyToad
I Am An HP Employee
07-17-2020 03:03 AM
But still the question remains same. There is nothing mentioned on box also, what it contains, So it's very difficult to know what are accessories it contains. At least on box it should be printed like other good brands do it.
Thanks and regards...