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KP1487
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How to know whether pen included in laptop or not?

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HP Pavilion x360 Convertible 14-ba04ne
Microsoft Windows 10 (64-bit)

Hello friends,

 

How to know whether the touch pen is included or not in my Laptop?

I bought it 2.5 years back and I didn't receive a pen with it but my friend bought the same 1 year back but he received the pen with laptop.

Product Name:- HP Pavilion x360 Convertible 14-ba04ne

Product Number:- 1VJ94EA#ABV

Thanks in advance for your support...

3 REPLIES 3
KrazyToad
HP Support Agent
HP Support Agent
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@KP1487

 

As per the Service Guide: http://h10032.www1.hp.com/ctg/Manual/c06172090, this model does support Active Stylus

 

But as per the User Guide: http://h10032.www1.hp.com/ctg/Manual/c06172090 and Product Specs: https://support.hp.com/in-en/document/c05529630, there are no mentions of stylus or Active Pen

 

This means the Pen does not go along with the Notebook by default since it is an additional accessory.

 

Since you purchased your Notebook 2.5 years back, could be at that time this Model was not being shipped with the Stylus

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

KP1487
Author
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But still the question remains same. There is nothing mentioned on box also, what it contains, So it's very difficult to know what are accessories it contains. At least on box it should be printed like other good brands do it.

 

Thanks and regards...

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KrazyToad
HP Support Agent
HP Support Agent
22,744 22,731 1,364 1,380
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@KP1487

 

Yes I do agree, Thank you for the Feedback.

 

Nowadays for new Touchscreen Notebooks descriptions of Accessories are mentioned even on the Website. 😊

KrazyToad
I Am An HP Employee

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