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Envy 17t-ce000 CTO
Microsoft Windows 10 (64-bit)

While trying to investigate a hard drive failure during the Hard Drive Short DST Check in the BIOS setup (F2) tool, I decided to disable the Optane Memory Driver (I wanted to rule out a problem with the Optane Memory card). I used the BIOS configuration tool (F10) and went to Configuration->UEFI HII Configuration->Intel Rapid Storage Technology and selected the [disable] option.

 

After reproducing the failure and proving it was definitely the hard drive itself, I wanted to re-enable the Optane Memory. I went back into the BIOS configuration tool and back to Configuration->UEFI HII Configuration->Intel Rapid Storage Technology and there is no option at all to re-enable the Optane Memory Driver. It simply shows one drive (before disabling, it showed two drives, the hard drive and the Optane Memory). How can I get this re-enabled?

 

I did try selecting the option to restore the default configuration, but this option showed no hard drives at all, so I made sure not to save that configuration.

 

Thanks for any advice.

3 REPLIES 3
HP Recommended

@RLNoonan 

 

Please use the Intel way

 

           https://www.intel.com.au/content/www/au/en/support/articles/000024079/technologies.html

 

Regards.

BH
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Thanks for the response. Unfortunately, that article didn't help, since it provides information on how to do it via Windows. It actually mentions that if you are doing it through BIOS, you need to go to your manufacturer for help. Like I mentioned, I am trying to do this through BIOS. Due to the hard disk problem, I cannot boot to Windows.

 

Do you know how to re-enable this in HP's BIOS setup?

HP Recommended

I just wanted to post some follow-up information in case anyone else is having this problem. I a different thread, I was given a link to an article that seems to provide the steps for doing this via BIOS:

 

https://support.cyberpowerpc.com/hc/en-us/articles/360014651473-Re-enabling-Optane

 

This article is not written for HP computers, but the section on doing this via BIOS looks exactly like HP's BIOS setup screens so I assume it should work on HP computers. The first section of the article discusses re-enabling Optane via Windows, so just skip past that.

 

One disclaimer: I decided to replace my Optane Drive (and the broken SATA drive) with a new M.2 SSD drive, so I decided not to bother going through this process. So I don't know for sure that the process works.

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