How to remove ProtectTools please??

[plus2plus2]

Hello, My BIOS is all screwed up. I have a 8460w, and for some reason now it has whenever i enter Setup, it asks me for my Windows password. That's fine and all, but i can't change anything in the BIOS, even if my password is correct. I don't want this lock, and i assume it's because of ProtectTools. So i go uninstall it.. and i reboot and suddenly it's back again. What the heck? That's very invasive of this crappy old software. It was a mistake installing it, since i thought it was just part of the drivers, but no, it's some bloatware that keeps coming back.

[BeemerBiker · Accepted solution]

The users manual for ProtectTools is here.

If an administrator used HP ProtectTools to set a BIOS Setup password, then pressing F10 at startup will still bring up the BIOS, but you'll be prompted for the password before you can enter Setup.  if you have the correct password, possibly it is not the admin password, but rather the "user" password.

More information about your problem is here.

Unfortunately, for problem with passwords you will need to contact an HP agent.
Click here for world-wide contact info
Here is HP's official policy regarding BIOS passwords:
HP Business PCs - Forgotten or lost BIOS password | HP® Support

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

You need to contact an HP agent and explain the problem, or take the PC to an HP authorized repair center.

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