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2 REPLIES 2
09-06-2020 02:09 PM
@chadorkpd4 Welcome to HP Community!
I understand that you would like to transfer the photos from the phone to the laptop.
Please try the below steps.
- First, connect your phone to a PC with a USB cable that can transfer files.
- Turn your phone on and unlock it. Your PC can’t find the device if the device is locked.
- On your PC, select the Start button and then select Photos to open the Photos app.
- Select Import > From a USB device, then follow the instructions. You can pick the items you want to import and select where to save them. Allow a few moments for detection and transfer.
- Make sure the photos you want to import are actually on the device rather than in the cloud.
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