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- How to update HP system event utility?

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10-27-2024 05:31 AM
Hello. I have a HP Pavilion 15-cs1004na
I recently came across a report that says your HP System Event Utility needs to be updated to a version above 1.4.33 to prevent a local attacker from hacking you: https://support.hp.com/us-en/document/c06559359
I've not been able to find any information anywhere on how to update it though.
Can anyone help?
Thanks.
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10-27-2024 06:32 AM
Hi:
The file download is near the bottom of the document you posted:
HP System Event Utility | 1.4.33 or later | SP101543 |
10-27-2024 06:32 AM
Hi:
The file download is near the bottom of the document you posted:
HP System Event Utility | 1.4.33 or later | SP101543 |
10-27-2024 08:44 AM - edited 10-27-2024 08:47 AM
Thank you.
1) I just searched the word "softpaq" and I'm told it's a discontinued download manager, will I need it for this?
2) Do I need to uninstall the previous version of "hp system event utility" first?
10-27-2024 09:45 AM
You're very welcome.
1. Discontinued download manager...Not true. Softpaq is long version for 'sp'
I downloaded the file on that link earlier to make sure it was still valid.
Softpaq is just what HP calls all of their file downloads--30 years ago and even today.
I'm thinking they named the file downloads after 'Compaq.'
HP bought out/merged with Compaq many years ago.
2. You shouldn't have to uninstall the existing version.
If you need to uninstall the existing version, you will be prompted to do so after you run sp101543.