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‎06-13-2021 09:05 AM - edited ‎06-14-2021 07:09 PM

HP Recommended

My envy with ryzen 5 processor, also has the same issue. Very disappointing since I wanted to use this in tablet mode and leave it that way . Tried the Cortana work around which worked for awhile but Cortana goes to sleep after being powered down a little while, so that was not very useful. I did find that by pulling the power charger plug for a few seconds and plugging back in the screen would come back to life.   So far that's the only way I can do it repeatably as a work around.  However, this only works in sleep mode, not when it's turned off.   Could possibly put a momentary switch on the power line to make it simpler but not the best solution.

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‎06-19-2021 08:00 AM

HP Recommended

Slide HP pen towards or side of hinges OR near HP symbol near down the screen like ubswap ur atm card it will wake up

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