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Honor Student
Posts: 2
Member Since: ‎02-02-2016
Message 1 of 7 (8,493 Views)

Hp Active Stylus Pen does not work with Windows 10 pro

Product Name: HP Active Stylus
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Spectre x360 15t and my Active Stylus will not work. I have read a few articles stating that this is an issue with Windows 10. I spent some time updating the BIOS and the pen still does not work. Is there any driver or update coming out soon for this pen to function like it did with 8.1 on 10??

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Tutor
Posts: 13
Member Since: ‎09-15-2015
Message 2 of 7 (8,485 Views)

Re: Hp Active Stylus Pen does not work with Windows 10 pro

You should check for driver update or missing driver through hp support assistant or through hp support website( link below). If the same does not work then contact microsoft windows help desk.
The links are
http://www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html#.VrA5t9tuJgU for downloading hp support assistant
http://support.hp.com/us-en for downloading the driver online from hp website

U could also try update windows 10. As recently a new update was available.
Honor Student
Posts: 2
Member Since: ‎02-02-2016
Message 3 of 7 (8,468 Views)

Re: Hp Active Stylus Pen does not work with Windows 10 pro

I have checked for a driver, and there isn't one for this model.

I have updated windows 10 (as of yesterday). I can try to contact microsoft windows help desk but this seems to be a connectivity issue with the HP product and not having the necessary driver availble. 

 

Is this a common problem on windows 10 pro?

Tutor
Posts: 8
Member Since: ‎02-10-2016
Message 4 of 7 (8,437 Views)

Re: Hp Active Stylus Pen does not work with Windows 10 pro

there appears to be a new firmware driver that specifically states that it fixes the pen issue.  Problem is, the executable fails to install - something to do with a folder syntax error.  I'm hoping they fix the fix and my TWO styluses can finally work.

Top Student
Posts: 3
Member Since: ‎01-31-2016
Message 5 of 7 (8,432 Views)

Re: Hp Active Stylus Pen does not work with Windows 10 pro

I posted this in my own thread about this issue but since I learned of the firmware here I figured I would post it

 

I found a way to install that patch and it does in fact fix the issue, you will need the 7-zip archive manager and then you can extract all the files from within the .exe , extract them all to a folder and then run the .bat file that extracts after that a black window pops up and 45 seconds later you have pen input working

Tutor
Posts: 8
Member Since: ‎02-10-2016
Message 6 of 7 (8,425 Views)

Re: Hp Active Stylus Pen does not work with Windows 10 pro

fantastic!  that worked, and both my dell and HP stylus pens work.  why can't HP tech support figure this stuff out?!

Student
Posts: 1
Member Since: ‎10-04-2016
Message 7 of 7 (7,951 Views)

Re: Hp Active Stylus Pen does not work with Windows 10 pro

Hi, i know im late to this thread but ive recently purchased a pavilion x2 12inch and im having issues with the active pen that came with the laptop. I was wondering what firmware update this is as i cant find and is there possibly a new version  out?

 

any help would be appreciated 

 

thanks

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