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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Hp MediaSmart Software

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09-06-2020 12:53 PM
I am wondering where the software for Media Smart is. I couldn't find it in the drivers and software page because it said that there is no drivers for the laptop that I have. Also can anyone tell me where the drivers for my laptop are as well
Thank you.
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Accepted Solutions
09-06-2020 01:16 PM
MediaSmart software was retired years ago.
For a similar model type (that is not retired)
For Windows 7
Software and drivers for HP Pavilion dv4-2100 Entertainment Notebook PC series
MediaSmart software is listed in section Software-Multimedia (16)
I don't know whether you can install any of these for Windows 10.
You could try downloading and installing in Compatibility mode.
===================================================================
Worse news:
Your Pavilion model is marked as Retired.
There are no longer any HP Support pages or information provided by HP.
Is your HP Product “vintage? (Ten years of age or older)
Typically, HP stops supporting consumer products after ten years. Read the policy and find out if your HP device is on the list.
HP Pavilion dv4-2045dx Entertainment Notebook PC
Thank you for participating in our HP Community.
We are a world community of volunteers dedicated to supporting HP technology
Click Thumbs Up on a post to show appreciation for the help.
Answered? Click "Accept as Solution" to help others find a solution.
09-06-2020 01:16 PM
MediaSmart software was retired years ago.
For a similar model type (that is not retired)
For Windows 7
Software and drivers for HP Pavilion dv4-2100 Entertainment Notebook PC series
MediaSmart software is listed in section Software-Multimedia (16)
I don't know whether you can install any of these for Windows 10.
You could try downloading and installing in Compatibility mode.
===================================================================
Worse news:
Your Pavilion model is marked as Retired.
There are no longer any HP Support pages or information provided by HP.
Is your HP Product “vintage? (Ten years of age or older)
Typically, HP stops supporting consumer products after ten years. Read the policy and find out if your HP device is on the list.
HP Pavilion dv4-2045dx Entertainment Notebook PC
Thank you for participating in our HP Community.
We are a world community of volunteers dedicated to supporting HP technology
Click Thumbs Up on a post to show appreciation for the help.
Answered? Click "Accept as Solution" to help others find a solution.
09-06-2020 01:47 PM
You are welcome.
I agree that some of the "old" hardware is still worth having around.
HP has to make decisions like this everyday. There is SO MUCH data for So MANY devices - "just having the data sitting on a server" is a very small part of what it takes to maintain, protect, and make that data available. So, Poof. Some of the old stuff is eventually shoved aside.
Hang in there.
Stay Safe.
Thank you for participating in our HP Community.
We are a world community of volunteers dedicated to supporting HP technology
Click Thumbs Up on a post to show appreciation for the help.
Answered? Click "Accept as Solution" to help others find a solution.