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HP Recommended
Hp Elitebook 8460p

I tried installing latest Hp support assistant for Win8.1 but it gives me a error not supported , and asked me to download Legacy version which i couldn't find Hp website or anywhere around the internet . Can anyone provide me a direct download link if its archived ?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Try this version:

 

VERSION: 8.8.34.31 REV: A PASS: 1
DESCRIPTION:
This package provides HP support Assistant for supported computer models that are running a supported operating system. HP Support Assistant allows HP customers to discover, maintain, and troubleshoot their computer systems, and also allows customers to contact HP to receive assistance.

PURPOSE: Critical
SOFTPAQ NUMBER: SP114036
SOFTPAQ FILE NAME: sp114036.exe
SOFTPAQ MD5: 303427e77f37ae7466b6b8906d1788d3
SUPERSEDES: None
EFFECTIVE DATE: May 28, 2021

 

https://ftp.hp.com/pub/softpaq/sp114001-114500/sp114036.exe 

 

If that version is still too new, then see this discussion for an older version which no longer exists on HP's FTP site from my Skydrive folder.

 

Solved: Need HP Support Assistant for Windows 7 - HP Support Community - 8255647

View solution in original post

1 REPLY 1
HP Recommended

Try this version:

 

VERSION: 8.8.34.31 REV: A PASS: 1
DESCRIPTION:
This package provides HP support Assistant for supported computer models that are running a supported operating system. HP Support Assistant allows HP customers to discover, maintain, and troubleshoot their computer systems, and also allows customers to contact HP to receive assistance.

PURPOSE: Critical
SOFTPAQ NUMBER: SP114036
SOFTPAQ FILE NAME: sp114036.exe
SOFTPAQ MD5: 303427e77f37ae7466b6b8906d1788d3
SUPERSEDES: None
EFFECTIVE DATE: May 28, 2021

 

https://ftp.hp.com/pub/softpaq/sp114001-114500/sp114036.exe 

 

If that version is still too new, then see this discussion for an older version which no longer exists on HP's FTP site from my Skydrive folder.

 

Solved: Need HP Support Assistant for Windows 7 - HP Support Community - 8255647

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