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‎11-13-2022 03:32 AM

HP Recommended
Product: Hp Victus 16-d1xxx
Operating System: Microsoft Windows 10 (64-bit)

Hello, I bought Hp Victus 16 Gaming Laptop yesterday. I installed Windows 10 Pro x64 operating system and update the drivers with Windows Update and Hp Support Center. 


Touchpad not working and there's no speaker. If I connect any earbuds, it works but otherwise there's no sound from speakers. About the touchpad, I tried to on/off with FN key but still doesn't work. When I try to update drivers with hp website

, it stuck on the hp page.

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-13-2022 06:57 AM

HP Recommended

Hi:

 

It looks like HP only supports that model for Windows 11.

 

Victus by HP 16.1 inch Gaming Laptop PC 16-d1000 Software and Driver Downloads | HP® Customer Suppor...

 

The support page has an option to select W10, but there are no drivers.

 

The only suggestion I can offer would be to try the audio and touch pad drivers from the previous model 16-d0xxx

 

Audio:

 

Driver - Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 | HP® Customer Support

 

Touchpad:

 

Driver - Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 | HP® Customer Support

 

Your other option would be to take the free upgrade to W11 and use the W11 drivers from your notebook's support page.

 

If you haven't gotten a notice via Windows Update for the W11 upgrade, you can click on the blue Windows 11 Installation Assistant button at the link below to upgrade to W11.

 

Download Windows 11 (microsoft.com)

View solution in original post

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3 REPLIES 3

‎11-13-2022 06:57 AM

HP Recommended

Hi:

 

It looks like HP only supports that model for Windows 11.

 

Victus by HP 16.1 inch Gaming Laptop PC 16-d1000 Software and Driver Downloads | HP® Customer Suppor...

 

The support page has an option to select W10, but there are no drivers.

 

The only suggestion I can offer would be to try the audio and touch pad drivers from the previous model 16-d0xxx

 

Audio:

 

Driver - Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 | HP® Customer Support

 

Touchpad:

 

Driver - Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 | HP® Customer Support

 

Your other option would be to take the free upgrade to W11 and use the W11 drivers from your notebook's support page.

 

If you haven't gotten a notice via Windows Update for the W11 upgrade, you can click on the blue Windows 11 Installation Assistant button at the link below to upgrade to W11.

 

Download Windows 11 (microsoft.com)

Was this reply helpful? Yes No

‎11-13-2022 10:58 AM

HP Recommended

I installed windows 11 and it's all okay right now. Can you tell me how do I change the keyboard color? is there only white option?

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‎11-13-2022 11:18 AM

HP Recommended

Does your notebook come with a feature like that?

 

I have a HP Envy x360 15-ee0047nr notebook which came with a backlit keyboard and the only option it has is bright, less bright, and off.

 

The color is white like yours.

 

You may want to review both the user guide and maintenance and service guide on your notebook's support page and see if they have any information regarding changing the backlit keyboard color.

 

Victus by HP 16.1 inch Gaming Laptop PC 16-d1000 Manuals | HP® Customer Support

 

 

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